Frequently Asked Question(FAQ)

Reference Standard

1.What is the order unit for standardized products?
→Please place your order in units of 10 pieces.

2. Does the price become cheaper if the order quantity increases?
→It will be cheaper if you order in units of 100 pieces.

3.What is the shipping method?
→You can choose sea or air transportation.
If the weight of the product is less than 20kg, it is faster and cheaper to ship it by DHL.
If the weight is less than 20kg, it is faster and cheaper to ship by DHL.

4.How long does it take to deliver?
→It takes about one week from Yokohama, Japan to the U.S. by DHL after the payment is confirmed.

5.What is the payment method?
→Please pay by credit card (2% processing fee will be charged), bank transfer, or PAYPAL.

Custom Shape Foil Balloons

1.What kind of information do you need to create a custom shape?
→Shape, size after bulging, printing details, application, and quantity.

2. What is the minimum lot size for custom products?
→We can manufacture even 1 piece, but it is very expensive and not recommended. 10,000 pieces is recommended for 18" size.

3. What is your schedule for custom manufacturing?

・Determine specifications and submit quotation 2 days~.

・Payment (50% deposit at the time of order, balance due before shipment) 2 days~

・Design and shape trial production of balloons 1 time x 1 week~

・Production of molds and printing plates 2 weeks~

・Printing on film 2 weeks~

・Processing and packaging of balloons 1 week~