Shipping Policy
※Shipping carriers may experience staffing and logistical disruptions. In most cases the package will still be delivered on the scheduled delivery date. Please expect delays for all shipping methods.

1.How much does shipping cost?
→We will inform you of the shipping cost based on the size of the shipment and the destination address.

2.When will I receive my order?
→Shipping time is about one week. The actual time will vary depending on the transportation situation.

More Information

We ship from Yokohama, Kanagawa, Japan.
When an order ships, a tracking number will be emailed.
A signature may be required upon delivery to a unit such as an apartment, condo, or suite.
The package may be available for pick up at a DHL Access Point if the carrier is unable to deliver it on the first attempt
Products may be delivered in separate packages, depending on the size of the order.
All balloons are shipped packaged and not inflated.
Calendar delivery dates are not currently available for the Post methods
Post business days are estimates. Business days do not include weekends or holidays